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Ross A Hall
freelance UX designer and consultant

Business

I’ve spent nearly 30 years worked with management teams in companies as diverse as financial services, transport and retail. These articles are based on these experiences.

A digital transformation is sweeping through the UK’s economy. Sectors such as retail and entertainment are seeing profound changes that are radically changing the way consumers and business interact. In the past the UK’s insurance sector has been slow to embrace change. Sometimes this is caused by the suppliers to the sector being unresponsive, other […]

Business, June 20th, 2017

Placing the right value on your services can mean politely turning work down. Just make sure you stick to your guns.

Business, June 19th, 2017

Artificial intelligence (AI) seems to be everywhere. But is it really the panacea everyone claims, or is marketing hype to blame?

Business, June 12th, 2017

Seen on LinkedIn on 29th April 2017. This is one director at Hastings sharing a customer conversation with another Hastings director. I don’t think he knew how to share it as a private message…

Business, May 2nd, 2017

Brexit is going to happen, but are small business owners really prepared for what happens next?

Business, April 28th, 2017

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