You can read more about me and my work on LinkedIn.
Design, August 22nd, 2017
It started after a client’s web developer and I had a chat about their dashboard. The whole thing was a bit of a mess and we were chatting about how to rebuild it so it would work in any browser. Server side technology was the obvious solution and we threw around a few ideas. Eventually […]
Projects, August 14th, 2017
Quite a bit of my work is looking at the “big ticket” items in the User Experience. While I love this strategic work, there are times when picking up a small part of the experience and doing something tactical can produce results. Note: The following has been reworked to protect client confidentiality. All images open […]
Design, July 23rd, 2017
I had a plan. In my plan my business was posting daily analysis, reviews, news and more. People would flock to this business and it would become a brand name well known for its insight into various aspects of business. Alas it was not to be. As part of this planning I spent many weeks […]
Society, July 23rd, 2017
Their body language shows an intimate couple sharing a moment together. Yet each was busy on their phone and didn’t speak for the time I was near them. A sign of modern society, perhaps, that we can be together physically while our attention is so far apart.
Society, July 18th, 2017
The area I moved to in Watford a few years ago was a nice lower middle class area. There was a splattering of landlord owned houses, but mostly they were lived in by people who owned them. The shops were pleasantly untidy and the only eaters were fast food joints and a cafe that had […]
Illustrations, July 12th, 2017
Another of my efforts playing with Affinity Designer. Inspired by a photograph I saw once but couldn’t find again.
Design, July 10th, 2017
“User Experience Design” is the hottest trend in business today. It’s about understanding how customers interact with your business, then designing websites, apps and processes that make that interaction as effective as possible. The end result, the theory goes, should be customers who spend more, buy more often and see your business as the place […]
Business, July 5th, 2017
When a customer joins your customer loyalty programme the clock starts ticking on 90 days. That’s the amount of time you have to nudge their behaviour so that you move from being a one-off supplier into their first port of call. During this period many customer loyalty programmes rely on a collection of gimmicks and […]
Business, July 2nd, 2017
I’m still undecided on Fiverr. I get the idea behind it and I think it has great potential as a network for freelancers and their clients. Then I see things like this.
Writing, July 2nd, 2017
Something I’ve noticed happening with increasing regularity is the “Sock Puppet” account on social media. This is a fake account that’s designed to create the impression someone other than the author has stumbled across an ebook or product and liked it enough to share with the communities they “participate” in. It’s a short-cut to social […]
Business, June 30th, 2017
Our society has become obsessed with validating everything with numbers before it happens. Products are now produced and refined on the basis of how many people are likely to want something they don’t yet have. Strategies are formed with blind faith that THIS set of numbers is the truth, and THAT set is misleading and […]