Tumblr has banned adult content. Is it a great business decision? December 7th, 2018 Tumblr has banned adult content. A disaster for some minority communities, it could prove a profitable long-term move for the Social Media business. Influencer media kit: an experiment in graphic design November 28th, 2018 An experiment with Affinity Designer to create a media kit for an influencer. Includes a step-by-step walk through of the graphic design process. China’s innovation economy has warnings and lessons for The West November 21st, 2018 The Chinese economy has matured from me-too to a leader in innovation. How did this rapid change come about and what lessons can Huawei and others teach us? Japan is hiding a cashless society of its own November 13th, 2018 Japan has a unique form of cashless society that seems to go unnoticed. Maybe the ubiquitous IC card could be the answer to the UK’s financial woes. When football trashes your social media marketing July 14th, 2018 For about a month a bunch of sportsmen representing their nation have kicked a ball around in Russia. During this time excitement in the UK reached near fever-pitch levels with much talk of “three lions” and things “coming home”. Social media and news apps were awash with names of footballers and strange codes that told […] Why “The right to be forgotten” is a massive headache for everyone April 29th, 2018 From 25th May 2018, EU Citizens will have the right to tell companies to erase their personal data and it has to be deleted. This is the so-called “right to be forgotten” and it will empower people to have past mistakes and problems removed whether they were a customer or employee. At least this is […] Freelancers need to learn the right lessons from Kirsty Lang March 20th, 2018 My initial reaction to Kirsty Lang’s tale of her treatment at the hands of the BBC touched a nerve. I was saddened to hear of her cancer and how the Beeb “made” her work during her recovery. Surely not a humane thing to do. As the story revealed itself my attitude changed. Of course I empathised with […] Why your Fiverr marketing isn’t working January 26th, 2018 Fiverr is often billed as a good place to start a freelance business. Sadly, it’s a race to the bottom with cheap and rubbish dominating the feeds Learning is the most important business skill I have January 10th, 2018 Being taught how to learn has given me the most important professional skill I have. I can quickly understand different professionals, making more effective Clickbait headlines: why they hurt your content marketing November 20th, 2017 A clickbait headline looks great on your Twitter feed, but is probably hurting your content marketing. Maybe you should write a proper headline instead How do you cope with an unsuitable product owner? September 1st, 2017 From a business perspective the Product Owner is the most important role in Scrum. This person is responsible for defining and prioritizing requirements and if they get it wrong the business could be living with the consequences for years to come. Yet all too often I’ve found their selection to be a haphazard one and […] The first 90 days: how to increase customer loyalty July 5th, 2017 If you someone doesn’t engage with your customer loyalty programme within the first 3 months chances are they won’t become a loyal customer.